Part one of “Getting it’s tummy fixed” here:
My MINI is back home after a trip to East Bay MINI for it’s warranty repair of the water pump module recall. While in Pleasanton I also made arrangements for the windshield to be replaced due to a crack on the left drivers side that started to get into my line of vision.
While at East Bay MINI the following were replaced under factory warranty:
They obviously replaced the module and antifreeze while there all under warranty.
Normally the job only takes two hours to replace, but my windshield replacement meant that the car had to stay overnight. Then today I received an email back from Jeff Killoran from East Bay MINI that the car was ready and did I want them to make arrangements for transport back home as soon as possible. Less than three hours later the car was back home from the dealership all safe and sound, delivered back to my office on a flat bed truck. The transportation was covered as the car is still under factory warranty.
The gang at the office who watched the MINI being unloaded, joked that there was room for two MINIs on the back of the truck and that next time we should transport both mine and my Sister’s MINI this way.
So yes, JD Powers, this is another satisfied MINI owner.